WhatsApp Chat is our cloud-based contact center platform that’s brilliant for direct marketing companies.
Experience greater response rates when using WhatsApp in your call-to-action. Inbound WhatsApp messages are routed to our ChatPlatform which is available to you online. From here we can send automated reply messages or direct the message to web-based CallCentre personnel for personalised fulfilment. (For example, request copy of ID or answering questions raised by the prospect.)
Additional services can also be bolted on, such as our Voice IVR service where an automated outbound call can be initiated. The logic and options are endless and largely driven by your particular business requirements.
Please test it! Say Hello and send a WhatsApp message to us!